Privacy Policy

Elemental Alchemy, LLC (“we,” “us,” or “our”) values your privacy. This policy applies to shopelementalalchemy.com and our mobile app, and outlines how we collect, use, and protect your information.

What We Collect

We may collect personal details you provide, such as:

  • Name

  • Mailing address

  • Email

  • Phone number

  • Payment information (for purchases)

We may also collect non-identifiable data like age and gender, plus technical info (IP address, browser type, etc.) to improve site performance.

How We Use It

We use your information to:

  • Process orders and deliver services

  • Communicate with you

  • Share updates and offers (with your consent)

  • Improve user experience through analytics and personalization

Sharing & Disclosure

We do not sell or rent your data. We may share it with trusted partners for services like shipping, support, or marketing—always under strict confidentiality. We may disclose information if required by law or to protect rights, safety, or property.

Cookies

Our site uses cookies to personalize your experience. You can accept or decline them via your browser settings. Declining may limit some features.

Security

We use SSL encryption and other safeguards to protect your data. While we strive for security, no online transmission is 100% secure.

By using our site, you agree to this policy.

Right to Deletion

You may request that we delete your personal information. Upon receiving a verified request, we will:

  • Remove your data from our records

  • Instruct service providers to do the same

However, we may retain data if necessary to:

  • Complete transactions or fulfill contracts

  • Detect or prevent fraud and security issues

  • Debug and maintain functionality

  • Comply with legal obligations

  • Support free speech or lawful research

  • Honor internal uses aligned with your expectations

Children Under 13

We do not knowingly collect personal information from children under 13. If you're under 13, please use this site only with parental permission.

Email Communications

We may contact you with updates, offers, or surveys. To opt out of marketing emails, click the “Unsubscribe” link in any message. We may track email engagement to improve our services.

We reserve the right to refuse service or suspend business with anyone at our discretion.

Policy Updates

We may update this Privacy Policy from time to time. Significant changes will be shared via email, website notice, or account alerts. Continued use of our services implies acceptance of the updated policy.

Contact Us

Questions or concerns? Reach out anytime: 📧 elemental.alchemy@outlook.com

Effective: August 2025